Give Compassionate Feedback While Still Being Constructive
Post date
February 28, 2020
Body
By Arianna Huffington, The New York Times
Imagine a company where directness is prized above all else. Managers deliver blunt, harsh feedback in the name of efficiency.
Now, imagine another company with a very different culture. Here, directness is nowhere to be found. Managers are accommodating and kind, overlooking mistakes or issues so as not to hurt feelings.
What’s the problem with each? The first creates a toxic culture of brilliant jerks that drives people out and eats itself from within. The second ignores issues until they build up and affect business metrics.
Want us to share your news or article? Contact Courtney Smyser at [email protected].